Should you wish to return anything purchased from our online shop, we offer a 30 Day Money-Back Guarantee. The 30 day guarantee starts the day after you have received your delivery. Please note that all cables and LED tape cut to length cannot be returned under this guarantee.

Choose A Return Method

Items sold and shipped by switchlighting.co.uk can be returned, exchanged and replaced (if the item is in stock) at our store.

Return to store
  • Returns - step 1

    Be sure to include all original packing materials and accessories. Products need to be in perfect condition for resell.

  • returns - step 2

    Bring a copy of your receipt or returns form.

  • returns - step 3

    Bring the item you wish to return to our Trade Counter.

    Switch lighting

    Unit 2 City Estate,
    Corngreaves Road,
    Cradley Heath,
    West Midlands, B64 7EP

Return By Mail
  • returns - step 1 - mail

    Print & fill out returns form for unwanted items

  • returns - step 2 - mail

    Box the items up securely and include:

    • Any accessories that came with the item
    • All original packaging
  • returns - step 3 - mail

    Send to

    switch lighting, Unit 2 City Estate Corngreaves Road, Cradley Heath West Midlands, B64 7EP *

  • returns - step 4 - mail

    Once received the items will be checked off and a refund will be issued on the same payment form.

* We recommend that you use a signed for delivery service because you are still responsible for the goods until we receive them here. As per our T&C’s, this is at your cost.